SUPPORT

Let’s get your course
tours on your website.

We can help you find a course, add the embed, or understand your usage.

Email licensing support →
01

Setup help

Tell us which website platform you use and where you want to place the tour. We’ll help you get the embed in place.

02

Account & domain

Need to update your registered website or account email? Contact us and include your website root domain.

03

Usage & billing

Ask us about a monthly statement, an interaction classification, or the payment method connected through Stripe.

QUICK ANSWERS

Before you write

What website domain should I register?

Register your root domain, such as example.com. You can use the same license on www and other subdomains. Do not include a page path.

Do I need a payment card for the trial?

No. Start the 14-day trial without a card. Add a payment method from the account billing page when you are ready for post-trial monthly billing.

What if I cannot find my course?

Search by course name, club, or location in your account. If it is not listed, email support with the course name and location.